- Requirements: Submit relevant supporting documents.
- Cost: Kshs 3,500.
- Timeline: Within 2 weeks.
- Cost: Kshs 200.
- Requirements: Submit a formal request.
- Timeline: Within 2 days
- Requirements: Formal request with supporting documents.
- Cost: Kshs 2,000.
- Timeline: Within 7 working days.
- Amendment of By-laws: Submit a formal request (Cost: Kshs 1,000, Timeline: Within 2 weeks).
- Change of Name & Amendment of By-laws: Submit a formal request alongside Minutes of the AGM (Cost: Kshs 4,200, Timeline: Within 14 working days).
- Requirements: Practicing certificate from ICPAK, Annual license from ICPAK, VAT Registration, Tax Compliance Certificate, and a duly filled registration form.
- Cost: Kshs 3,000.
- Timeline: At least 5 days.
- Requirements:
- Four copies of audited financial statements.
- Payment of requisite audit and supervision fee.
- Copy of AGM minutes that appointed the auditor.
- Cost: Kshs 200 plus 30% of Audit & supervision fee (Kshs 200 + 10% for private audit).
- Timeline: Within 8 days.
- Complaints Handling: Written/email, online via digital media, or walk-in with supporting documents (Cost: FREE, Timeline: Immediate acknowledgment/within 1 day; Feedback within 10 days; Investigation 30–60 working days).
- Investigation on Breach of Conduct: Written complaint (Cost: FREE, Timeline: Within 15 days).
- Customer Information Request: FREE (Within 5 working days).
- Training Opportunities & Procedures: Formal request — FREE (Within 7 days).
- Attachment Application: Formal request — FREE (Within 1 week).
- Website Information Access: Visit www.ushirika.go.ke — FREE (Within 7 days).
- Requirements: Formal application to the Commissioner for Co-operative Development (CCD).
- Cost: Kshs 1,000.
- Timeline: Within 3 days.
- Issuance of Copy of Certified By-laws: Formal application to the Commissioner (Cost: Kshs 2,000, Timeline: Within 5 days).
- Issuance of Copy of Inquiry Report: Formal application to the Commissioner (Cost: Kshs 2,000, Timeline: Within 5 days).
- Issuance of Copy of Proceedings: Formal application to the Commissioner (Cost: Kshs 2,000, Timeline: Within 5 days).
- Issuance of Copy of Audited Accounts: Formal application to the Commissioner (Cost: Kshs 2,000, Timeline: Within 5 days).
- Certification of Documents: Formal request with AGM minutes (Cost: Kshs 4,200, Timeline: Within 7 days).
